If you select the prepayment option, please first transfer the entire amount to our account. We will ship the goods after payment has been received. Our confirmation email will contain all of the information necessary for the transfer of funds. Please understand that we can reserve the goods only for seven working days. Your payment must be received within this time. Unfortunately, once this deadline passes we have to cancel your order.


If you decide to pay by credit card (Visa, MasterCard), you will first be asked to enter your personal information and credit card number on a form. These will then be transmitted to the payment processor via a secure connection. The bank checks the transaction data as well as your line of credit within seconds and transmits the results of the check to the seller. If the results are positive, the agreed amount is charged to your credit card.


PayPal is an easy and safe way to pay for your purchases - without entering your banking information or credit card number, because your information is stored in your PayPal account. All you need to do is set up a PayPal account at


We will credit you with the return amount as quickly as possible after receiving your return shipment.


You are welcome to return any unwanted items to us (providing they are unused and in their original packaging) within 30 days of receipt. Returns that do not meet our policy* will not be accepted and will be sent back to customer.

*Items returned in non-saleable condition such as -
          • Unsealed
          • Swatched/Used (with exception of damaged or faulty items)
          • Relabelled
          • Refiled
          • Pierced
          • Partially missing items/threshold based GWPs/Exclusive Sets

Card refunds may take up to 10 business days to complete depending on the bank’s processing time. This can vary greatly between card issuers, and we are unable to influence this. PayPal refunds are available immediately.

If you have a complaint or concern with service received or a product purchased, please contact us on and we'll do our best to help.

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